1. Introduction
TaxPro Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. By accessing our website and utilizing our services, you acknowledge the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our courses or services
- Fill out a contact or enrollment form
- Sign up for our newsletter
- Request information about our programs
- Participate in our surveys or feedback initiatives
This information may include:
- Name and contact details (email address, phone number)
- Professional background and qualifications
- Payment information (processed through secure third-party payment processors)
- Course preferences and educational history
2.2 Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent on pages
- Referring URLs and exit pages
- General geographic location (country or city)
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. For more information about our use of cookies, please refer to our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process enrollments and payments
- Respond to your inquiries and provide customer support
- Send you administrative messages, updates, and marketing communications
- Personalize your experience on our website
- Analyze usage patterns and improve website functionality
- Comply with legal obligations and protect our rights
- Detect and prevent fraudulent activities
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
4.4 With Your Consent
We may share your information with third parties when we have your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing of your information
- Data portability (receiving your data in a structured, machine-readable format)
- Withdrawal of consent (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
9. International Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country.
10. Third-Party Links
Our website may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any sites you visit.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.